Terms of Service

Amu's Meal Tracker

Last updated: 14 September 2026
Effective from: 14 September 2026

1. Who we are

Amu's Meal Tracker is operated by Amu Labs Ltd, a company registered in England and Wales under company number 17175543, with its registered office at 43 Anerley Road, London, England, SE19 2AS.

In these Terms, "we", "us" and "our" mean Amu Labs Ltd. "You" and "your" mean the person using the service.

You can contact us at support@amulabs.io. We aim to respond within 5 working days.

2. About these Terms

These Terms are a contract between you and us. They apply when you create an account, use the free tier, or subscribe.

By creating an account you confirm you accept these Terms. If you do not accept them, do not use the service.

We recommend you save or print a copy. These Terms are provided in English only, and the contract between us is concluded in English.

3. Eligibility

You must be at least 18 years old to use Amu's Meal Tracker. By creating an account you confirm you meet this requirement.

The service is intended for personal, non-commercial use. You may not resell access or share your account credentials.

4. What the service does

Amu's Meal Tracker lets you record meals, generates nutritional estimates from your text descriptions and photographs using artificial intelligence, and presents summaries of what you have logged.

4.1 This is not medical or dietary advice

Amu's Meal Tracker is an informational tool. It is not a medical device, and nothing it produces is medical, clinical, nutritional or dietary advice.

• Nutritional figures are estimates generated by an AI model. They are not laboratory measurements, they are not verified by a nutritionist, and they may be materially wrong.
• Do not rely on the service to manage a medical condition, to calculate medication doses, to manage an allergy or intolerance, or to make any decision where accuracy matters to your health.
• If you have a food allergy or intolerance, do not rely on this service to tell you what is in your food. Always check ingredients directly.
• If you have concerns about your diet or health, speak to a GP, a registered dietitian, or another qualified professional.
• If you are being treated for, or are at risk of, an eating disorder, please consider whether calorie and macronutrient tracking is appropriate for you, and discuss it with your clinician.

You use the estimates at your own risk.

4.2 Availability

We aim to keep the service available, but we do not guarantee uninterrupted access. We may suspend access for maintenance, upgrades, or where a third-party provider we depend on is unavailable.

We may change, add or remove features. Where a change materially reduces what a paid subscription provides, we will tell you in advance and, if you do not accept it, you may cancel and receive a proportionate refund for the unused part of your term (see the Cancellation and Refunds Policy).

5. Your account

You are responsible for keeping your password secure and for activity under your account. Tell us promptly at support@amulabs.io if you believe your account has been accessed without your permission.

You must give accurate registration details and keep your email address current — we use it for service and billing notices, including your subscription confirmation and any notice of a change to these Terms or to the price.

6. Free tier and subscription

6.1 Free tier

The free tier allows you to log three meals in total — not three per day or per month. Once you have logged three meals, you will need to subscribe to log more. Meals you have already logged remain visible to you.

6.2 Subscription

The current early adopter subscription price is £30 per year.

This is our current price for new customers. It is not a discount from a price previously charged — Amu's Meal Tracker has never been sold at a higher price, and we do not present £30 as a saving against any other price.

The price you pay is shown to you at checkout before you commit, and that price applies for the whole of your current subscription term.

6.2.1 Your early adopter price is held while you stay subscribed

If you subscribe at the £30 early adopter price, that price will continue to apply for as long as your subscription renews without interruption, even if our price for new customers rises in the meantime.

If you cancel and subscribe again later, the price then current will apply.

6.3 Payment

Payments are processed by Stripe. We do not receive or store your full card details.

Prices are set in pounds sterling (GBP). If you pay from outside the UK, your card may be charged in your local currency at a rate set by Stripe, and conversion or foreign transaction fees may apply. You can choose to pay in GBP at checkout. We always receive the sterling amount shown at checkout, whatever currency you pay in.

6.4 Automatic renewal

Your subscription renews automatically each year unless you cancel before the renewal date. We will attempt to take payment using the payment method on file.

Your subscription confirmation email tells you the renewal date and the amount, and you can ask us for them at any time at support@amulabs.io.

You can cancel at any time — see the Cancellation and Refunds Policy.

6.5 If payment fails

If a renewal payment fails, we will retry it and email you. Your access continues during the retry period. If payment ultimately fails, your subscription will end and your account will return to the free tier. Your logged meals remain accessible to you.

6.6 Price changes

We may change the subscription price. If we change the price that applies to you, we will tell you at least 30 days before the change takes effect, and the new price will apply from your next renewal. If you do not accept the new price, you can cancel before it takes effect.

This clause does not apply to a held early adopter price under clause 6.2.1. We will not use it to withdraw that price while your subscription continues to renew without interruption.

7. Cancellation and refunds

Your cancellation rights, including your 14-day right to cancel under the Consumer Contracts Regulations, are set out in our Cancellation and Refunds Policy, which forms part of these Terms.

8. Your content

You keep ownership of everything you log — your meal entries, descriptions and photographs ("Your Content").

You grant us a licence to store, process and display Your Content for the purpose of providing the service to you. That includes sending it to the AI providers named in our Privacy Policy so that they can generate an analysis for you. This licence ends when you delete the content or your account, subject to the retention periods in the Privacy Policy.

We do not use Your Content to train AI models, and we do not sell it.

You confirm that you have the right to upload what you upload, and that it does not infringe anyone else's rights.

8.1 Generated meal images

Where the service generates an illustrative image of a dish, that image is produced from the dish name rather than from your photograph, and may be cached and reused across users who log a similar dish. Generated images are not personal to you and are not treated as Your Content.

9. Acceptable use

You must not:

• use the service unlawfully, or to upload unlawful content;
• upload content that is obscene, abusive, or infringes another person's rights;
• attempt to gain unauthorised access to the service, other users' accounts, or our infrastructure;
• probe, scan or test the vulnerability of the service, or circumvent any usage limit, paywall or access control;
• use automated means to access the service at a volume that disrupts it, or to scrape it;
• resell, sublicense or commercially exploit the service or its output.

We may suspend or terminate accounts that breach this clause. Where it is reasonable to do so, we will tell you first and give you an opportunity to put things right.

10. Our intellectual property

The service, its software, design and branding belong to us or our licensors. These Terms do not transfer any of those rights to you. You may use the service only as these Terms permit.

11. Our liability

Nothing in these Terms limits or excludes our liability for:

• death or personal injury caused by our negligence;
• fraud or fraudulent misrepresentation; or
• anything else that cannot lawfully be limited or excluded.

Subject to that:

• We provide the service with reasonable care and skill, as required by the Consumer Rights Act 2015. We do not warrant that the nutritional estimates the service produces are accurate or complete, and we are not liable for decisions you take in reliance on them. See clause 4.1.
• We are not liable for loss that was not reasonably foreseeable at the time you entered into this contract.
• We are not liable for business losses. The service is provided for personal use, and if you use it for any commercial purpose we have no liability to you for loss of profit, loss of business, business interruption or loss of business opportunity.
• Where we are liable, our total liability to you in any 12-month period is limited to the greater of £100 and the total amount you paid us in that period.

Nothing in this clause limits or excludes any right, remedy or liability that cannot lawfully be limited or excluded under the Consumer Rights Act 2015 or other applicable consumer protection law. In particular, the cap above does not apply to your statutory remedies where digital content is not of satisfactory quality, not fit for purpose, or not as described.

Your statutory rights as a consumer are not affected.

12. Ending this contract

You may stop using the service at any time. You can cancel your subscription from Account settings in the app, or by emailing support@amulabs.io. To delete your account, email support@amulabs.io.

We may end this contract, or suspend your access, if you materially breach these Terms, if we are required to by law, or if we discontinue the service. If we discontinue the service or end the contract other than for your breach, we will give you reasonable notice and refund the unused part of any subscription you have paid for.

On termination, you may export your data as described in the Privacy Policy. After the retention period set out there, your data will be deleted.

13. Changes to these Terms

We may update these Terms. If a change materially affects your rights, we will email you at least 30 days before it takes effect. If you do not accept the change, you may cancel and receive a proportionate refund for the unused part of your term.

Changes that do not affect your rights — correcting a typo, clarifying wording, updating our contact details — take effect when published.

14. Complaints

If something has gone wrong, email support@amulabs.io. We aim to acknowledge complaints within 5 working days and to resolve them within 14 days.

If we cannot resolve it between us, you may be able to use an alternative dispute resolution provider or take the matter to court.

15. General

Transfer. We may transfer our rights and obligations under these Terms to another organisation, and will tell you if we do. Your rights will not be affected. You may not transfer your rights without our written consent.

Severability. If any part of these Terms is found to be unlawful or unenforceable, the rest remains in force.

No waiver. If we do not insist that you perform an obligation, or delay in enforcing our rights, that does not mean we have waived them.

Third parties. No one other than you and us has any right to enforce these Terms.

Governing law. These Terms are governed by the law of England and Wales. You and we both agree that the courts of England and Wales have jurisdiction — except that if you live in Scotland or Northern Ireland, you may also bring proceedings in your own country's courts.